Thomson Reuters
Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.
Intelligent Information • Accounting • Legal • Tax • Media
AI Product Trainer
March 21
Thomson Reuters
Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.
Intelligent Information • Accounting • Legal • Tax • Media
📋 Description
• Onboarding and training customers on our software, including developing customized training programs to service specific client needs • Schedule regular client meetings to ensure customers training needs are being met, including offering customized training programs • Provide support to customers by responding to research queries • Communicate with internal departments including sales, product development, and commercial to provide customer feedback • Develop long-term strategies to improve customer satisfaction and increase retention rates
🎯 Requirements
• A New Zealand law degree is essential and ideally worked in practice for 2+ years • Ideally you have worked in legal technology • You have experience with training and interacting with customers • You are interested in learning about new technology and software • You are personable, have a positive attitude, enjoy problem solving and helping customers • You enjoy working on cross-functional teams and contributing to projects
🏖️ Benefits
• Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off • Work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country • Headspace app subscription • Retirement, savings, tuition reimbursement, and employee incentive programs • Resources for mental, physical, and financial wellbeing • Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more • LinkedIn Learning access • Internal Talent Marketplace with opportunities to work on projects cross-company • Ten Thousand Coffees Thomson Reuters café networking • Ten employee-driven Business Resource Groups • Two paid volunteer days annually • Environmental, Social and Governance (ESG) initiatives for local and global impact
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