ThreatConnect
ThreatConnect is a leading provider of threat intelligence and cyber risk management solutions. Specializing in the operationalization of threat intelligence, the company offers products such as a Threat Intelligence Platform, Polarity, and Risk Quantifier, helping organizations to enhance their cybersecurity through effective threat identification and risk quantification in financial terms. ThreatConnect's solutions are designed to improve collaboration and efficiency within security operations by integrating and managing diverse sources of intelligence and enabling automation and orchestration of security responses. Recognized for its advanced cyber threat intelligence and risk quantification capabilities, ThreatConnect supports customers in sectors like software, healthcare, and financial services in moving from reactive to proactive security measures.
Security Intelligence • Cyber Security • Cyber Intelligence • Threat Intelligence • Threat Management
Deployment and Technical Support Engineer
January 14
ThreatConnect
ThreatConnect is a leading provider of threat intelligence and cyber risk management solutions. Specializing in the operationalization of threat intelligence, the company offers products such as a Threat Intelligence Platform, Polarity, and Risk Quantifier, helping organizations to enhance their cybersecurity through effective threat identification and risk quantification in financial terms. ThreatConnect's solutions are designed to improve collaboration and efficiency within security operations by integrating and managing diverse sources of intelligence and enabling automation and orchestration of security responses. Recognized for its advanced cyber threat intelligence and risk quantification capabilities, ThreatConnect supports customers in sectors like software, healthcare, and financial services in moving from reactive to proactive security measures.
Security Intelligence • Cyber Security • Cyber Intelligence • Threat Intelligence • Threat Management
📋 Description
• The ThreatConnect Platform enables security teams to confidently forge their path to smarter security with intel-powered security operations. • ThreatConnect enables the operationalization of cyber threat intelligence analysis and management, letting teams work smarter, faster, and better. • We're looking for a Deployment and Technical Support Engineer who can deploy, troubleshoot, and support the ThreatConnect product and integrations. • Deployment Engineers ensure that customer relationships start off on the right foot through onboarding and ongoing support.
🎯 Requirements
• Bachelor's Degree in Computer Science, Information Systems, or a similar field or related discipline OR equivalent experience • 10+ Years experience in Information Technology with in-depth exposure to and experience in deployments and configuration of software on Linux Operating Systems • 3+ years of customer-facing experience in the computer network security industry • Organization skills to manage and coordinate a schedule with multiple competing stakeholders • Excellent knowledge of a wide variety of security solutions and technologies, including deploying and troubleshooting: JBOSS/Wildfly, MySQL, Postgres, SAP HANA, Linux, Windows Server, Network architecture/implementation/configuration experience, Firewall technologies, proxy technologies • Expert Level and thorough knowledge of Linux Operating Systems in order to be able to deploy, configure and manage server environments and troubleshoot deeper Operating System level problems • Expert level knowledge of PKI (Public Key Infrastructure), SSL and TLS to be able to configure customer environments and troubleshoot complex issues • Thorough understanding of Java-based Application Server environments to deploy and configure customer environments and troubleshoot problems • Good understanding and experience of working on the Java Virtual Machine environment • Ability to configure different RDBMS environments including high availability configurations and troubleshoot problems • Comfortable following written technical instructions for various technologies and identifying/ pursuing fixes as needed • Customer-facing skills to ensure proper communication when preparing, conducting, and concluding onsite deployments • Experience supporting and troubleshooting custom enterprise software (Jira experience preferred) • A passion for problem-solving and an eagerness to learn new technologies/ skills • Excellent verbal and written communication skills, with the ability to discuss abstract or technical concepts • The ability to work with internal and external parties spanning a range of positions and technical expertise • Above average organizational skills, and a “self-starter” mentality as well as great attention to detail • Above average time management skills and the ability to work with little supervision • The ability to work with internal and external teams spanning a range of positions and technical expertise • Above-average organizational skills, time management skills, and attention to detail • A self-starter mentality with the ability to work autonomously • The ability to diagnose issues and produce timely and effective solutions to those issues
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