Senior Systems Administrator - Citrix

April 4

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Thrive

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Thrive is a company that specializes in providing managed services and technological solutions for businesses. They focus on cybersecurity, cloud services, network management, and productivity tools to optimize business performance and drive digital transformation. With a customer-centric approach, Thrive offers services such as disaster recovery, IT compliance, regulatory services, and virtual chief information security officer (vCISO) advisory. They serve various industries including financial services, healthcare, government, and education, leveraging their expertise to empower clients to harness the promise of technology for better strategic outcomes.

Managed IT Services • Complete Outsourced IT Services • Hosted Cloud Services • Help Desk Support • Onsite Engineering

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

📋 Description

• Thrive is seeking a driven, detailed-oriented Senior Systems Administrator to join our rapidly growing team. • Your dedicated client portfolio could potentially consist of a mix of high-pressure financial firms, medical practices, trendy hospitality providers, and manufacturing companies. • A typical day can involve anything from working on network connectivity issues, server room buildouts, Exchange migrations, merger and acquisitions project team participation, handling of VIP and Severity 1 technical support issues. • The position requires you to be a team player that can mentor other engineers. • We pride ourselves on a culture that is built on trust, learning, and collaboration. • Technical ownership of assigned clients. • Active participant in determining the efficacy and efficiency of existing client infrastructure, systems, software, and processes. • Make recommendations for the completion of projects to meet client needs as well as improve identified deficiencies. • Ownership and resolution of escalated client technical issues. • Includes working with client and their vendors until resolution is reached. • Documentation and network diagram creation and updates. • Change control approval.

🎯 Requirements

• Bachelor’s Degree in Information Technology or related discipline preferred or equivalent combination of education and relevant work experience • 7+ years of technical support experience with increasing responsibilities; managed services experience preferred • Technical subject matter expert on MSP products as they relate to Thrive’s services. • Written and verbal communication skills; including the ability to clearly articulate technical issues to both technical and non-technical audiences and explain impact in business terms. • Proficiency in the following technical disciplines with a mastery of at least two: VMware Systems Administration, Windows Server Systems Administration, Exchange Administration (On-Premise, Hybrid, Office 365), Office 365 Administration, Azure administration, Mobile Device Administration/Management, Remote Computing (Microsoft RDS, Citrix), LAN/WAN Administration (FortiGate/SonicWALL/Cisco/Meraki), Wireless Administration (Meraki, Cisco), Server Infrastructure Administration, SAN/NAS Administration