Thumbtack
Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.
Senior Manager - Marketing Enablement
November 6, 2024
Thumbtack
Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.
Description
• A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That’s why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. • We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. • We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day. • The Lifecycle Marketing Team at Thumbtack is dedicated to delivering personalized, data-driven experiences that engage, convert, and retain our pros and consumers. • We leverage cutting-edge marketing technology and automation to create seamless, impactful journeys across channels like email, SMS, push notifications, and in-app messaging. • We’re seeking an experienced highly technical marketer to define and lead the marketing vision and roadmap for our CRM capabilities.
Requirements
• 8+ years in Marketing, Product, or CRM roles with expertise in CRM tools, Marketing Tech, and integrating enterprise-level systems (APIs, JSON, ETLs). • Strong understanding of marketing channels and expertise in Marketing Operations and MarTech. • Track record of developing a vision for building for scale (automation, personalization, data integrity, etc.); process and systems-oriented. • Strong ability to identify opportunities, prioritize and develop roadmaps. • Able to build relationships and work well across teams; will partner heavily with MarTech channel owners (Technical Product Managers, Engineering, Data Science and Applied Science) to develop plans and execute them. • Strong leadership skills with the confidence to lead a team (direct and indirects). • Experience coaching and developing high-performing individuals. • Willingness to work from 2 AM - 10 AM PH time.
Benefits
• Virtual-first working model coupled with in-person events • 20 company-wide holidays including a week-long end-of-year company shutdown • Library (optional use collaboration & connection hub) in San Francisco • WiFi reimbursements • Cell phone reimbursements (North America) • Employee Assistance Program for mental health and well-being
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