Lead Backend Engineer - Payments

April 9

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Ticketmaster

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Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

📋 Description

• As a Lead Backend Engineer on our Global Payments team (TMPayments), you’ll help shape the future of Ticketmaster’s next-generation, globally scalable payment platform. • You will architect secure, high-performance systems, lead a cross-functional development team, and foster a culture of technical excellence and continuous improvement. • With expertise in Java, Kotlin, the Spring ecosystem, and cloud-native tooling, you’ll ensure that the platform is resilient, secure, and ready to support millions of users across the globe. • Help define and evolve a scalable, fault-tolerant payment platform that integrates with providers like Braintree, PayPal, Adyen, Nuvei, and Chase. • Provide technical guidance and hands-on support in Java, Kotlin, and Spring Boot (including Batch, Web Flow, and Cloud Gateway). • Advocate for JVM tuning, performance optimization, and debugging best practices. • Champion AWS-native architectures using EKS, Terraform, GitLab CI, ArgoCD, and Snyk, with security and observability at the forefront. • Drive high availability and peak performance across the end-to-end stack. • Implement robust monitoring, alerting, and self-healing systems to proactively identify and resolve issues. • Reduce pager fatigue through intelligent auto-remediation strategies, keeping human intervention for critical scenarios only. • Lead and mentor a globally distributed engineering team through Agile and DevOps practices. • Collaborate with Product, UX, and other stakeholders to scope features, manage priorities, and ensure timely delivery. • Champion clean code, TDD, and modern engineering standards while empowering engineers with ownership and accountability. • Work with other senior engineers to align on architecture, performance, and delivery goals.

🎯 Requirements

• Proven years of backend development experience, with a strong foundation in Java, Kotlin, and Spring. • Deep understanding of microservice design, concurrency, multithreading, and scalable APIs. • Hands-on experience with AWS, Docker, Kubernetes, and infrastructure as code. • Familiarity with frontend integration layers (e.g., GraphQL, BFF, CDN caching strategies). • Strong background in observability tools (Prometheus, Grafana, OpenSearch). • Experience with CI/CD pipelines, secure coding practices, and DevOps tooling. • Bonus: Experience in payments or finance tech, including PCI compliance and high-volume transaction flows.

🏖️ Benefits

• We celebrate diversity and encourage everyone to bring their full self to work. • Equal Opportunities • Professional and personal growth opportunities.