TikTok Shop Manager
November 8
Description
• Position: TikTok Shop Manager • Location: Remote (US Time Zones) • Company: TikTal - Leading Influencer Marketing Agency • About Us: TikTal is a dynamic influencer marketing agency specializing in TikTok. We help brands leverage the power of TikTok by connecting them with the most influential creators and developing impactful, creative campaigns. Now, we're looking for a TikTok Shop Manager to join our team and manage our e-commerce presence on TikTok Shop, working closely with the US market. • Why Join TikTal? • Innovative Environment: Be part of a pioneering agency in TikTok influencer marketing. • Remote Flexibility: Work from anywhere within US time zones. • Career Growth: Opportunity to shape our e-commerce approach on TikTok and grow within a forward-thinking agency. • Role Overview: As the TikTok Shop Manager, you will oversee our TikTok Shop, focusing on product promotion, customer engagement, and sales growth within the US market. You’ll collaborate with influencers, the marketing team, and the customer support team to drive an engaging shopping experience and maximize conversions. This role requires a deep understanding of TikTok’s shopping features, a keen sense of e-commerce strategy, and strong interpersonal skills to engage with customers and influencers alike. • Key Responsibilities: • Manage the TikTok Shop: Oversee daily operations of TikTok Shop, from product listing and inventory to order processing and fulfillment. • Engagement Strategy: Develop and execute strategies to increase engagement, traffic, and sales through TikTok Shop, focusing on appealing to the US audience. • Influencer Collaboration: Work closely with influencers to promote products, create engaging content, and align messaging with brand goals. • Customer Interaction: Monitor and respond to customer inquiries, feedback, and reviews to enhance customer satisfaction. • Performance Analytics: Track and analyze shop performance, sales data, and conversion rates to identify growth opportunities. • Campaign Management: Coordinate promotions, discounts, and live shopping events to boost visibility and revenue. • US Market Adaptation: Tailor content, promotions, and shop experience to meet the preferences and expectations of the US market.
Requirements
• Minimum 3+ years of experience with TikTok Shop and TikTok eCommerce operations. • Proficiency in analytics, social media, e-commerce tools, and with influencer marketing and TikTok’s unique ecosystem. • Excellent written and verbal communication skills, with a customer-focused approach. • Strong understanding of the US market trends, consumer behavior, and social commerce. • Ability to work within US time zones and manage multiple tasks in a fast-paced environment. • Strategic thinker with strong problem-solving skills, adaptable to changing trends and customer needs.
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