Customer Success Manager - Rückgewinnung
November 16
Description
• Manage customer re-acquisition strategies • Conduct phone calls with former customers • Work closely with Customer Success and Account Managers • Identify reasons for contract termination • Facilitate contract renewals and product offerings
Requirements
• Completed commercial training or equivalent qualification • Experience in customer re-acquisition • Precise and meticulous work style • Proficient in MS Office • Business fluent in German and good English skills • Reliability and customer orientation • Friendly demeanor on the phone
Benefits
• Flexible work hours and location options • Opportunity to work remotely up to 100% • Access to over 20,000 training offers • Health actions and after-work events • E-Bike or bike leasing options • Subsidized job ticket or travel allowance • Childcare options available
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