TIMOCOM
TIMOCOM is a digital marketplace that provides freight exchange and live tracking services to production, trade, forwarding companies, and carriers in the road freight sector. The company aims to optimize logistics processes, helping customers save time and costs. With up to 1 million freight and cargo space offers daily and over 214,000 trackable trucks in road freight transport, TIMOCOM offers products and services like real-time shipment tracking, a freight exchange platform, and various interfaces for system integration. It enables companies to avoid empty trips, enhance vehicle utilization, and manage logistics efficiencies. The TIMOCOM marketplace focuses on intuitive usability, offering tools such as a transport barometer to navigate European transport market dynamics effectively. With over 55,000 international customers, TIMOCOM supports logistics businesses in optimizing and automating their processes for better efficiency and reduced error rates.
freight and vehicle space • tendering platform • system • smart • simple
Customer Success Manager - Rückgewinnung
November 16, 2024
TIMOCOM
TIMOCOM is a digital marketplace that provides freight exchange and live tracking services to production, trade, forwarding companies, and carriers in the road freight sector. The company aims to optimize logistics processes, helping customers save time and costs. With up to 1 million freight and cargo space offers daily and over 214,000 trackable trucks in road freight transport, TIMOCOM offers products and services like real-time shipment tracking, a freight exchange platform, and various interfaces for system integration. It enables companies to avoid empty trips, enhance vehicle utilization, and manage logistics efficiencies. The TIMOCOM marketplace focuses on intuitive usability, offering tools such as a transport barometer to navigate European transport market dynamics effectively. With over 55,000 international customers, TIMOCOM supports logistics businesses in optimizing and automating their processes for better efficiency and reduced error rates.
freight and vehicle space • tendering platform • system • smart • simple
📋 Description
• Manage customer re-acquisition strategies • Conduct phone calls with former customers • Work closely with Customer Success and Account Managers • Identify reasons for contract termination • Facilitate contract renewals and product offerings
🎯 Requirements
• Completed commercial training or equivalent qualification • Experience in customer re-acquisition • Precise and meticulous work style • Proficient in MS Office • Business fluent in German and good English skills • Reliability and customer orientation • Friendly demeanor on the phone
🏖️ Benefits
• Flexible work hours and location options • Opportunity to work remotely up to 100% • Access to over 20,000 training offers • Health actions and after-work events • E-Bike or bike leasing options • Subsidized job ticket or travel allowance • Childcare options available
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