TISTA Science and Technology Corporation
TISTA Science and Technology Corporation is a service-disabled veteran-owned technology company dedicated to supporting various sectors through comprehensive service offerings such as cybersecurity, data science, application engineering, and health IT. The company focuses on delivering innovative solutions that secure and modernize mission-critical systems while also emphasizing community engagement and leadership development. TISTA actively invests in veteran communities and collaborates with educational institutions to provide scholarships and real-world experience to students, making a positive impact on the lives of those they serve.
Software and Database Development • Quality Assurance • Network and Critical Infrastructure Protection • Program Management • Engineering Support
ServiceNow Administrator
April 12
TISTA Science and Technology Corporation
TISTA Science and Technology Corporation is a service-disabled veteran-owned technology company dedicated to supporting various sectors through comprehensive service offerings such as cybersecurity, data science, application engineering, and health IT. The company focuses on delivering innovative solutions that secure and modernize mission-critical systems while also emphasizing community engagement and leadership development. TISTA actively invests in veteran communities and collaborates with educational institutions to provide scholarships and real-world experience to students, making a positive impact on the lives of those they serve.
Software and Database Development • Quality Assurance • Network and Critical Infrastructure Protection • Program Management • Engineering Support
📋 Description
• Strong knowledge of ServiceNow ITOM modules such as Now Assist for ITOM, CMDB, Discovery, Service Mapping, Event Management, and Service Reliability Management. • Ability to conduct system analysis and design ITOM solutions tailored to meet business needs. • Experience in developing and implementing ITOM solutions, including configuration and customization of ServiceNow platforms. • Skills in identifying opportunities for process re-engineering and implementing best practices to improve IT operations. • Excellent communication and collaboration skills to work effectively with developers, testers, and other stakeholders. • Able to handle Change Control process, SECOPS module, Project Portfolio Management, Financial Management and Additional OIT requests. • Ability to conduct training sessions and facilitate knowledge transfer to ensure smooth adoption of ITOM solutions. • Experience with Service Now to manage and support Workflows, Reports, Dashboards, SSL Certificates, Performance Analytics.
🎯 Requirements
• Experience within VA is preferred • Experience with Service Now, ITOM, SecOps • Strong comprehension of Developers' and Testers' requirements • Excellent written and verbal communicator • Detail oriented, self-starter
🏖️ Benefits
• Above Industry Healthcare Benefits • Remote Working Options • Paid Time Off • Training/Certification opportunities • Healthcare Savings Account & Flexible Savings Account • Paid Life Insurance • Short-term & Long-term Disability • 401K Match • Tuition Reimbursement • Employee Assistance Program • Paid Holidays • Military Leave
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