AI Voice Product Manager

October 7

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Transaction Network Services (TNS)

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Telecommunications • Financial Markets • Payments • Point of Sale (POS) • Information Technology and Services

1001 - 5000

Description

•Be part of a team that creates exceptional customer value, generates long-term competitive advantage, and delivers year-after-year profitability for TNS and the Communications Division. •Lead the end-to-end product lifecycle for voice and AI products, from ideation to launch and beyond. •Support business reviews and have the ability to present across all levels of the organization. •Drive the product lifecycle from market development to market decline. •Partner with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs. •Develops and executes strategic plans in support of key objectives derived from the Balanced Scorecard. •Drives business growth by applying domain expertise to provide thought leadership and translate vision into action. •Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for the product. •Resolve issues within or across product teams that may impair teams form delivery of a quality product in order to meet strategic, financial, and technical goals. •Works across legal teams to develop, review and execute customer and third party partner contracts.

Requirements

•Proficient in developing and maintaining product and service lifecycles •Proven experience as a Product Manager with a focus on voice and AI technologies •Strong understanding of artificial intelligence, natural language processing, and voice recognition technologies •Proficient in defining, communicating, and driving value propositions, success metrics, and outcomes •Proficient in utilizing deep market and industry knowledge to achieve strategic objectives •BS degree in Telecom or Business, MBA Preferred •More than 10 years’ experience in Product Management domain •Strong background in Mobile and Fixed telecom networks •Background in SS7 & SIP call flows and interworking of the PSTN •Understanding basic telecom infrastructure and design •Understand Local Exchange Routing Guide •Experience working with ILEC, CLEC and Wireless Customers •Familiarity with voice assistants

Benefits

•Medical and dental coverage •Life insurance •Paid holidays and vacations •401K plan with company match