Director, Product Management - Accept & Orchestrate Portfolio

February 13

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

+2 more states

🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

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Transaction Network Services (TNS)

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Transaction Network Services (TNS) is a technology company that specializes in providing secure network solutions for businesses. TNS offers a range of services, including communications and connectivity solutions for financial markets, payments markets, and enterprises. Their services include call authentication, robocall protection, low latency trading infrastructure, and managed hosting, among others. TNS aims to reduce complexity and enhance security and interoperability with innovative Infrastructure-as-a-Service (IaaS) solutions that support businesses in connecting, transacting, and operating seamlessly across the globe. The company is known for its resilience and trusted network infrastructure services, benefiting clients ranging from telecommunications to financial services and payment solutions providers.

Telecommunications • Financial Markets • Payments • Point of Sale (POS) • Information Technology and Services

1001 - 5000 employees

Founded 1993

📡 Telecommunications

💳 Fintech

🔐 Security

📋 Description

• Oversee the product roadmap and all aspects of product management, maintenance, and enhancement of transaction processing services (encryption, tokenization, switch, and gateway). • Build strong relationships with customers directly and through regional intermediaries, championing their needs and integrating their feedback into the product planning process. • Define product requirements, business needs, positioning, pricing, and functionality for both existing and new services. • Deep understanding of the payment ecosystem, including payment acceptance via POS terminals or online platforms and the orchestration of payments through gateway/orchestration services encompassing eCommerce/web, in-store, unattended, data security solutions (point -to-point encryption and tokenization), and acquirer integrations. • High-level understanding of APIs, Cloud, TCP, payments protocols (ISO8583, ISO20022, REST) and payments encryption desirable. • Foster collaboration across teams to execute the product roadmap. • Work closely with development teams to ensure transaction processing capabilities align with market and business requirements. • Provide necessary training, product sheets, value propositions, and marketing materials to Sales and Operations teams. • Maintain a high level of expertise in competitor and industry-related payment products, pricing, practices, and trends. • Collaborate with sales, marketing, and product resources across regional markets to establish commercialization strategies, including pricing, positioning, and go-to-market plans. • Serve as the primary contact for third-party vendors and partners, handling escalations, ongoing maintenance, upgrades, and notifications. • Have a comprehensive understanding of the product lifecycle and agile methodologies. • Extensive experience with merchant payment applications, encryption, tokenization, payment gateway concepts, and authorization and settlement systems. • Working knowledge of PCI Compliance, P2PE solutions, EMV, PII data privacy, including GDPR, is a plus. • Good understanding of mobile payments, contactless payments, and alternative payment methods. • Strong verbal and written communication skills to effectively engage with both business and technical stakeholders. • Experience working collaboratively with geographically dispersed teams, including Sales, Development, Network, Engineering, Risk and Compliance, Security, and Operations. • Results-oriented with the ability to govern multiple projects with competing priorities across the portfolio. • Willingness to travel as required.

🎯 Requirements

• 5-10 years of product management experience. • 5+ years of experience in the consumer payment industry. • Working knowledge of payment orchestration platforms, gateways and acquirer integrations. • Experience with payment terminals/point-of-sale systems. • Understanding of a broad range of eCommerce solutions. • Proven ability to deliver products on a global scale. • Track record of innovation and creativity. • Strong understanding of Agile development processes, cloud computing, machine learning, and mobile applications is a plus. • Ability to develop concise and effective communications tailored to specific audiences, including senior leadership. • Act as a product advocate and regularly communicate product roadmaps and development schedules to relevant internal stakeholders.