Technical Account Manager
6 days ago
Description
• As a Technical Account Manager, you will work directly with Toptal’s clients to understand their needs and lead the development of holistic and integrated solutions to address their largest challenges. • This role demands a blend of technical project/product management, account management, and relationship management skills. • You will collaborate closely with clients and internal stakeholders to scope projects, plan resources, and ensure client satisfaction. • Ideal candidates will have technical expertise, a strong understanding of the software and product development lifecycle, extensive client-facing / consultative experience, and a proven ability to handle complex integrations and deliver comprehensive solutions. • This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Requirements
• Bachelor’s degree is required • Full-time availability during EST working hours • 5+ years of experience in technical project/product management and/or technical account management with clear understanding of the software/product development lifecycle • 1-2 years of experience as a software developer (nice to have) • Experience in scoping and preparing project proposals, with the ability to understand an ambiguous business need and translate it into requirements and responsibilities • Excellent communication, relationship development, and emotional intelligence skills to manage client relationships, excelling at active listening, negotiation and closing • Understanding of business strategy and technical project/product management concepts • Experience in recruiting or talent allocation / team building is a plus • Ability to quickly adopt new processes and technologies • Adheres to tight deadlines and thrives under pressure • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. • Strong strategic thinking skills • Outstanding written and verbal communication skills. • Entrepreneurial mindset, a self-starter who can execute with limited guidance • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
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