VP - Delivery

6 days ago

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Toptal

WebsiteLinkedInAll Job Openings

Software Engineering • iOS • Ruby on Rails • LAMP • .NET

1001 - 5000 employees

Founded 2010

🤝 B2B

🎯 Recruitment

🏪 Marketplace

💰 Seed Round on 2012-06

Description

• As the VP of Delivery, you will play a pivotal role in establishing Toptal as a leader in the Technology Delivery space. • You will manage the operations, growth, and performance of Toptal’s delivery models. • One of your primary focus areas will be defining, building out, and scaling our Managed Services offering. • You’ll be responsible for developing and executing a strategy that ensures we scale effectively while delivering exceptional customer satisfaction and support quality. • You’ll manage the portfolio of service offerings, create reliable support models, and optimize cost structures. • Your role will be crucial in balancing profitable growth with operational excellence as you shape the future of this key part of our business. • You will be responsible for driving growth across Toptal’s delivery models. • You will optimize and maintain Managed Delivery, overseeing existing operations to deliver high-quality outcomes for our clients. • Optimize Delivery Pursuits by improving collaboration with sales teams to increase success. • You will proactively evaluate existing processes to implement improvements.

Requirements

• Bachelor’s degree is required. • Master’s degree in Engineering, Business, or a related field preferred. • 15+ years of technology services and/or managed services experience. • 5+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles. • Expert knowledge in Cloud & Infrastructure, Application Development, AI/ML, Data & Analytics, and Information Security. • Expert knowledge in project delivery and agile methodologies. • Proven experience and ability leading Managed Services teams or organizations. • Demonstrated success in building and launching a new business or product offering from scratch. • Leadership experience, including responsibility for business results in a fast-paced, multi-function environment. • Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. • Excellent organization skills and detail-oriented. • Professional maturity, poise, and executive presence. • Outstanding written and verbal communication skills, including proposals and presentations. • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. • You must be a world-class individual contributor to thrive at Toptal.

Benefits

• We do not offer visa sponsorship or assistance.