Toptal
Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.
Software Engineering • iOS • Ruby on Rails • LAMP • .NET
VP - Delivery
December 31, 2024
Toptal
Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.
Software Engineering • iOS • Ruby on Rails • LAMP • .NET
📋 Description
• As the VP of Delivery, you will play a pivotal role in establishing Toptal as a leader in the Technology Delivery space. • You will manage the operations, growth, and performance of Toptal’s delivery models. • One of your primary focus areas will be defining, building out, and scaling our Managed Services offering. • You’ll be responsible for developing and executing a strategy that ensures we scale effectively while delivering exceptional customer satisfaction and support quality. • You’ll manage the portfolio of service offerings, create reliable support models, and optimize cost structures. • Your role will be crucial in balancing profitable growth with operational excellence as you shape the future of this key part of our business. • You will be responsible for driving growth across Toptal’s delivery models. • You will optimize and maintain Managed Delivery, overseeing existing operations to deliver high-quality outcomes for our clients. • Optimize Delivery Pursuits by improving collaboration with sales teams to increase success. • You will proactively evaluate existing processes to implement improvements.
🎯 Requirements
• Bachelor’s degree is required. • Master’s degree in Engineering, Business, or a related field preferred. • 15+ years of technology services and/or managed services experience. • 5+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles. • Expert knowledge in Cloud & Infrastructure, Application Development, AI/ML, Data & Analytics, and Information Security. • Expert knowledge in project delivery and agile methodologies. • Proven experience and ability leading Managed Services teams or organizations. • Demonstrated success in building and launching a new business or product offering from scratch. • Leadership experience, including responsibility for business results in a fast-paced, multi-function environment. • Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization. • Excellent organization skills and detail-oriented. • Professional maturity, poise, and executive presence. • Outstanding written and verbal communication skills, including proposals and presentations. • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. • You must be a world-class individual contributor to thrive at Toptal.
🏖️ Benefits
• We do not offer visa sponsorship or assistance.
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