Oak Systems Private Limited
Oak Systems Private Limited is a recruitment company that specializes in connecting businesses with top-tier project management professionals. They focus on remote hiring, ensuring candidates are well-suited for remote environments. With a tailored approach to recruitment, Oak Systems provides a wealth of expertise in identifying exceptional talent for project management roles, backed by a 180-day replacement guarantee for placement quality.
Banking software services • Embedded Software V&V and Testing • Software Testing for Enterprise software • Software Test Automation • Avionics Software V&V (DO-178B)
Sales Assistant
February 10
Oak Systems Private Limited
Oak Systems Private Limited is a recruitment company that specializes in connecting businesses with top-tier project management professionals. They focus on remote hiring, ensuring candidates are well-suited for remote environments. With a tailored approach to recruitment, Oak Systems provides a wealth of expertise in identifying exceptional talent for project management roles, backed by a 180-day replacement guarantee for placement quality.
Banking software services • Embedded Software V&V and Testing • Software Testing for Enterprise software • Software Test Automation • Avionics Software V&V (DO-178B)
📋 Description
• Provide support to customers by addressing inquiries via calls, emails, and chats. • Demonstrate knowledge and experience to handle a high volume of internal and external customer inquiries, including escalations. • Resolve customer questions and concerns promptly and effectively. • Initiate, execute, communicate, and document projects as needed. • Act as a liaison to other departments, ensuring follow-up to meet customer needs. • Build and maintain strong relationships with customers to enhance loyalty and satisfaction. • Collaborate with other areas to identify, analyze, and improve processes. • Track relevant information and data into appropriate databases for reference and analysis.
🎯 Requirements
• Bachelor's degree required. • 2 years of experience in a similar role preferred. • Ability to diffuse customer concerns and provide solutions effectively. • Excellent oral and written English communication skills. • Intermediate problem-solving skills. • Flexibility to adjust schedule according to business needs.
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