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Touch Support, Inc. & SNF Back Office
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind$1. .$1
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Customer Service Representative
March 7
Touch Support, Inc. & SNF Back Office
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind$1. .$1
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Description
• Respond to and resolve customer inquiries • Assist with customer onboarding and support • Guide customers with technical and billing questions • Advocate for the customers' needs • Increase customer satisfaction and loyalty
Requirements
• Excellent communication skills in English • Passion for working with people • Strong interest in developing a career in IT • Readiness to learn and solve problems • Ability to work in shifts
Benefits
• Work from home • Learning from scratch • Clearly defined promotional path • IT Support career development opportunities • Certifications paid for by the company • Young and friendly international team
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