TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Omnichannel • Rightshore • Contact Center on Demand • Analytics Solutions • HomeBase
10,000+ employees
March 29
TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Omnichannel • Rightshore • Contact Center on Demand • Analytics Solutions • HomeBase
10,000+ employees
• Participating in the development of new offerings and innovation using RPA • Educating and presenting RPA implementation strategies across a wide spectrum of audiences • Operate as a trusted advisor to recommend process automation improvements • Work with process owners/SMEs and technology teams to analyze and assess automation feasibility • Automate with RPA platforms to deliver business value • Deliver in all phases of projects (Plan, Analyze, Design, Build and Test) • Documenting business requirements, processes, and work instructions using inhouse methodologies • Define technical, operational, and user requirements • Create conceptual architecture and solution design materials • Develop the solution against the design • Develop and implement appropriate quality control and testing procedures, troubleshooting and training of automation robots • Partner with cross-functional technology teams to integrate solutions and requirements solution strategies • Support change management of existing processes • Develop training materials
• Possess a Bachelor's Degree (or equivalent) in Computer Science • At least one accredited certification in 1 or more RPA platform (e.g. Power Automate , Automation Anywhere , UiPATH etc.) • .NET certifications • Experience in analyzing, designing, developing, implementing and maintaining application code in a variety of contexts • Experience in application development, complex code development, application testing, component design • Experience with Power Automate, Automation Anywhere or UiPath or any other Automation software will be preferred. • .Net or Java programming knowledge will be considered as a plus point. • Bi-lingual in English and Mandarin • Ability to work independently and experience working as part of a global team on projects with professionals at all levels • Strong commitment to professional and service excellence • Excellent oral/written communication, planning, project management, networking and influencing skills • Project planning and task estimation • Strong analytical skills and logical approach • Experience interacting with external clients • Experience working with offshore teams to facilitate project work • Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbal and in written form
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