Remote Property and Casualty Licensed Insurance Representative

March 26

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+7 more states

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

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TP

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TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Omnichannel • Rightshore • Contact Center on Demand • Analytics Solutions • HomeBase

10,000+ employees

📋 Description

• As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all inbound and outbound customer inquiries • Provide excellent customer service through active listening • Work with confidential customer information and treat it sensitively • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding • Appropriately communicate with customers, exercising retention efforts if needed • Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

🎯 Requirements

• 6 months Customer service experience preferred • Over 18 years of age • Ability to type 25 wpm • High School Graduate or GED • Comfort with desktop computer system • Proven oral & written communication skills • Possess an active home state Property and Casualty License • Logical problem-solving skills • Ability to navigate Windows operating systems • Organization and work prioritization skills • Work from Home Requirements: • Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps • Minimum subscribed upload rate equal or exceeds 5.0 Mbps • ISP must have no packet loss and ping under 50ms • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN • Proof of internet speed required • Clean and quiet workspace

🏖️ Benefits

• Paid Training • Competitive Wages • Full Benefits (Medical, Dental, Vision, 401k and more) • Paid Time Off • Employee wellness and engagement programs