Customer Success Manager - Mid-Market
June 3
Description
• Oversee successful implementation of Traackr within global customers • Partner with mid-market clients to optimize implementation and adoption • Establish tailored onboarding and training plans • Determine critical measures for success • Monitor and address adoption and usage • Collaborate with Client Partners and Customer Success Managers
Requirements
• 5+ years experience as a customer success manager • Experience with SaaS technology • Experience in beauty or influencer marketing • Demonstrated public speaking and presentation skills • Excellent written and verbal communication skills • Collaborative and team-oriented mindset • Bachelor's degree
Benefits
• Remote-first company • Opportunities for in-person meetings • Employee-led initiatives like Traackr Summer Olympics annual workout challenge
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