Traydstream
Traydstream is an innovative technology company specializing in the digitization and automation of trade finance processes. Using a powerful AI-driven platform, Traydstream automates the checking of trade documents, allowing for high-speed processing, reduced risks, and cost savings by ensuring accuracy and compliance with hundreds of thousands of trade and compliance rules. The platform facilitates seamless connectivity with leading compliance and vessel tracking providers, offering end-to-end digitization of trade operations. By automating labor-intensive manual processes, Traydstream's solution helps trade experts boost efficiency and profitability in trade transactions.
Trade Finance • Disruptive Technology • Artificial Intelligence • Digitisation • FinTech
Client Success Lead
October 31, 2024
Traydstream
Traydstream is an innovative technology company specializing in the digitization and automation of trade finance processes. Using a powerful AI-driven platform, Traydstream automates the checking of trade documents, allowing for high-speed processing, reduced risks, and cost savings by ensuring accuracy and compliance with hundreds of thousands of trade and compliance rules. The platform facilitates seamless connectivity with leading compliance and vessel tracking providers, offering end-to-end digitization of trade operations. By automating labor-intensive manual processes, Traydstream's solution helps trade experts boost efficiency and profitability in trade transactions.
Trade Finance • Disruptive Technology • Artificial Intelligence • Digitisation • FinTech
📋 Description
• We’re looking for an experienced client relationship manager with transaction banking and project management skills to join our client success organization based in Tokyo. • The candidate is expected to closely work with clients and be the first point of escalation for any queries related to client onboarding, platform training & usage. • Manage a team of individuals who are trade finance processing professionals and project managers for completing the entire client lifecycle journey. • Your ability to improve the client’s experience and continuously improve the Traydstream platform could lead to the launch pad for your fintech career.
🎯 Requirements
• 10-12 Years in Transaction Banking, Trade Finance or Project Management • Undergraduate or Postgraduate Degree (BBA, BCOM, MBA or equivalent) • Involved in Automation/ Digitization of Trade Processing • Excellent Interpersonal skills including communication, client servicing, conflict management, influence & negotiation with well versed in English and Japanese • Superior Problem-Solving Ability • Superior people management skills • Strong Understanding of Data Collection & Analysis Techniques • Ability to multi-task in a fast-paced environment with fluctuating priorities and deadlines. • Ability to manage client escalations at first level • Proficiency in Microsoft Office Suite • Certified Documentary Credit Specialist (CDCS) • Project Management Qualifications • Basic understanding of Technology concepts i.e, Artificial Intelligence. Machine Learning and Cloud Infrastructure • Proficiency in English and Japanese
🏖️ Benefits
• Comprehensive health plans • Generous leave policy • Flexible remote working • Unlimited learning and development programs • Cross-functional learning paths
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