ServiceNow Administrator

March 24

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Logo of Triade LLC

Triade LLC

Triade LLC is a global company providing data management solutions with a focus on cloud modernization and AI initiatives. The company partners with major technology firms like Informatica, Snowflake, and Microsoft to offer data integration, analytics, and business intelligence services. With a worldwide operation since 2019, Triade serves industries such as healthcare and financial services, aiming to transform data into valuable insights for competitive market advantage.

πŸ“‹ Description

β€’ We are looking for a ServiceNow Administrator to join our team for an international project. β€’ The professional will be responsible for configuring, managing, and maintaining the ServiceNow platform, ensuring that processes and workflows are optimized to meet the organization's needs. β€’ Administer and configure the ServiceNow platform, including modules such as ITSM, CMDB, Change Management, Incident Management, and others. β€’ Ensure the platform is running efficiently and without interruptions. β€’ Implement and manage system updates and patches. β€’ Monitor platform performance and identify areas for improvement. β€’ Make adjustments and configurations based on user and organizational needs. β€’ Collaborate with IT and business teams to implement solutions that enhance processes. β€’ Manage users, permissions, and security settings within the platform.

🎯 Requirements

β€’ Solid experience with ServiceNow administration. β€’ Knowledge of modules such as ITSM, CMDB, Change Management, Incident Management. β€’ Strong troubleshooting and problem-solving skills. β€’ Experience with system integrations and automation within the platform. β€’ ServiceNow Administrator certification (preferred). β€’ Excellent communication and teamwork skills. β€’ Advanced English skills required for communication with international teams.

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