Trimble Inc.
Transportation & Logistics • Building Design, Construction and Operation • Natural Resources, Utilities and Government • Geospatial • Survey & Engineering
10,000+
💰 Post-IPO Debt on 2022-12
Survey Monitoring Technical Support Engineer
October 1
Trimble Inc.
Transportation & Logistics • Building Design, Construction and Operation • Natural Resources, Utilities and Government • Geospatial • Survey & Engineering
10,000+
💰 Post-IPO Debt on 2022-12
Description
• Provide high-level technical assistance to Trimble distributors and technicians • Diagnose, troubleshoot, repair, and debug complex survey and monitoring systems • Engage in technical problem-solving to ensure reliability of Monitoring portfolio’s software and hardware capabilities • Create User Guide, SOP, and Educational Media • Report enhancement requests related to existing design, reliability, and maintenance issues.
Requirements
• Minimum of 2 years of experience with land surveying, GNSS, and geotechnologies • Minimum of 2 years of experience with Trimble Monitoring hardware and software including: Total stations, GNSS receivers, Data loggers, Geo-technical sensors, Trimble 4D Control, Trimble Access and Trimble Access Monitoring, Trimble Business Center and TBC Monitoring, Microsoft SQL Server, Databases, Syntax • Intermediate IT and server configuration knowledge • Exceptional troubleshooting and problem-solving skills. • Proficiency in utilizing technical tools and resources. • Excellent communication and interpersonal skills. [English, and Spanish and/or Portuguese] • Ability to collaborate effectively with diverse teams and customers. • Strong customer-centric mindset and dedication to delivering exceptional technical assistance.
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