Deployment Strategist - Financial Services

March 18

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

TRM Labs

WebsiteLinkedInAll Job Openings

TRM Labs is a company that delivers blockchain intelligence to detect crypto-facilitated crime and ensure compliance and safety worldwide. Their services include forensics, tactical transaction monitoring, wallet screening, and know-your-entity solutions. TRM Labs supports government agencies, financial institutions, and crypto businesses globally by providing blockchain investigations and risk management solutions to combat fraud and financial crime. They are trusted by leading organizations to help prove crypto cases in court and build safer financial systems.

Anti-money laundering • Blockchain analysis • Transaction monitoring • Crypto compliance • Blockchain forensics

51 - 200 employees

🔒 Cybersecurity

💸 Finance

💰 $70M Series B on 2022-11

📋 Description

• TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. • The Deployment Strategist team at TRM Labs is dedicated to fostering strong relationships with our customers and ensuring they achieve their desired outcomes with our solutions. • As a Deployment Strategist at TRM Labs, you will enhance customer success by acting as trusted advisor to customers as they implement our tool within their environment. • This includes providing product training, answering advanced product questions, ensuring high customer satisfaction, feedback loops, and reference-ability. • You will act as trusted advisor, assisting customers in maximizing the effectiveness of our tool within their specific roles. • You will confidently explain complex product and technical questions, helping customers understand data and investigations across our platform. • You will build and deliver demos to new and existing customers. • You will conduct training sessions to ensure the product is meeting customer needs. • You will be the "Voice of the Customer", and provide feedback to the product and engineering teams. • You will ensure high customer satisfaction and reference-ability. • You will monitor customer usage, detect meaningful trends, and execute strategically on those trends. • You will identify customer churn and mitigate effectively. • You will establish a regular cadence with customers that will allow you to understand customer goals and proactively solve problems.

🎯 Requirements

• 5+ years of work experience, ideally with a mixture of Private Sector and Financial Services experience. • Practical experience with virtual currencies and blockchain analysis, ideally in an investigative capacity; excitement to learn about these topics is essential. • Experience structuring problems and identifying the most critical issues to prioritize. • Exceptional and consistent attention to detail. • Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing. • Comfort operating in a fast-paced environment where priorities can change quickly. • Ability to work collaboratively in a cross-functional environment. • Must be willing and able to travel within the United States as needed for this position.