Social Media Community Manager - Bilingual, Spanish

October 30

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TruePoint Communications

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digital marketing • public relations • social media marketing • events • media relations

11 - 50

Description

• Engage in positive news and share relevant information/content/links • Respond to customer inquiries on various channels • Provide monitoring of social media mission control • Work with managers to identify and flag trends • Write strategies, content, posting/publishing, reporting, and analyzing data • Monitor and respond to customer inquiries across established social media channels • Provide standardized reporting at the completion of each shift • Develop error-free messaging and real-time content to support clients' social media goals • Provide timely updates to account leadership and the client

Requirements

• Must be fluent (speaking and writing) in Spanish • 2-5 years of experience in community management is preferred • Additional experience in social media, paid media, and other areas of marketing is a plus • Have professional experience using enterprise publishing and listening tools • Being adept at Sprinklr is a significant plus • Willing to work a flexible schedule (a combination of nights, weekends, and holidays) • Be detail-oriented, organized, caring, innovative, communicative, and data-driven • Have strong communication, analytical and presentation skills, both written and verbal • Be self-sufficient, meet deadlines, and create high-quality materials • Have a functional understanding of multiple social media platforms • Be a quick learner, always looking to embrace and master new technologies • Possess excellent interpersonal skills, including interacting professionally with client executives and teams • Work well on a team, including proactively contributing recommendations to enhance results

Benefits

• Competitive health benefits with concierge service • Profit-sharing bonus plan • 401K with competitive matching • Consistent professional development • Annual agency development summit Camp TruePoint • Every five years sabbatical