Social Media Community Manager - Bilingual, Spanish

October 30, 2024

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TruePoint Communications

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TruePoint Communications is an award-winning integrated communications agency that focuses on propelling brands forward through marketing strategy, digital media, public relations, and creative services. With a commitment to excellence, TruePoint serves a range of clients from publicly traded billion-dollar companies to startups across the United States. The agency is known for its strategic initiatives that increase sales, web traffic, brand awareness, and positive public perception for its clients. Founded on the principle of putting people first, TruePoint empowers its employees to deliver top-notch services, thereby enhancing the success of its clients.

digital marketing • public relations • social media marketing • events • media relations

11 - 50 employees

📋 Description

• Engage in positive news and share relevant information/content/links • Respond to customer inquiries on various channels • Provide monitoring of social media mission control • Work with managers to identify and flag trends • Write strategies, content, posting/publishing, reporting, and analyzing data • Monitor and respond to customer inquiries across established social media channels • Provide standardized reporting at the completion of each shift • Develop error-free messaging and real-time content to support clients' social media goals • Provide timely updates to account leadership and the client

🎯 Requirements

• Must be fluent (speaking and writing) in Spanish • 2-5 years of experience in community management is preferred • Additional experience in social media, paid media, and other areas of marketing is a plus • Have professional experience using enterprise publishing and listening tools • Being adept at Sprinklr is a significant plus • Willing to work a flexible schedule (a combination of nights, weekends, and holidays) • Be detail-oriented, organized, caring, innovative, communicative, and data-driven • Have strong communication, analytical and presentation skills, both written and verbal • Be self-sufficient, meet deadlines, and create high-quality materials • Have a functional understanding of multiple social media platforms • Be a quick learner, always looking to embrace and master new technologies • Possess excellent interpersonal skills, including interacting professionally with client executives and teams • Work well on a team, including proactively contributing recommendations to enhance results

🏖️ Benefits

• Competitive health benefits with concierge service • Profit-sharing bonus plan • 401K with competitive matching • Consistent professional development • Annual agency development summit Camp TruePoint • Every five years sabbatical