Social Media Community Manager - Esports

2 days ago

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TruePoint Communications

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digital marketing • public relations • social media marketing • events • media relations

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Description

• We're seeking a community manager with a passion for gaming and esports. • This position is part of a community management team for a global client. • Our team handles community management focused on managing daily conversations related to high-value service issues, products, events and pop culture relevant to the client. • Actively engaging in esports campaigns and sponsorships. • Responsibilities include identifying organic social media interactions, protecting brand reputation and conducting proactive engagement across various social networks. • You'll be responsible for providing comprehensive counsel to clients and taking initiative on problem-solving. • This role includes an alternative work schedule to meet the demands of social media conversations that take place outside of traditional work hours.

Requirements

• 2-5 years of experience in community management is preferred. • Additional experience in managing online communities and forums in the gaming space or social media industry is a plus. • Livestream moderation experience with a proven ability to manage and engage with players in a fast-paced, dynamic environment. • Experience using enterprise publishing and listening tools. • Being adept at Sprinklr is a significant plus. • Ability to work a flexible schedule (a combination of nights, weekends, and holidays). • Strong analytical and problem-solving skills with a data-driven approach. • Excellent communication and interpersonal skills, including the ability to work effectively in cross-functional teams. • Proven ability to manage multiple priorities and deadlines while maintaining high-quality output. • Adaptability and continuous learning to stay up to date with industry trends and technologies. • Demonstrated ability to collaborate, build relationships, and influence others. • Functional understanding of multiple social media platforms.

Benefits

• competitive health benefits with concierge service • profit-sharing bonus plan • 401K with competitive matching • consistent professional development • annual agency development summit Camp TruePoint • sabbatical every five years