Associate Customer Support (German language) - only for applicants living in Hungary

June 15

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TSMG Holding

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Your contingent workforce across EU and North America.

51 - 200

Description

• Provide comprehensive voice support to customers • Handle phone calls with customer queries • Escalate priority issues • Stay updated with process changes and updates • Maintain exemplary attendance and punctuality

Requirements

• Strong verbal communication skills in German language - C1 level • Excellent German Comprehension and writing skills • Customer service mindset • Knowledge of MS Office and operating systems • Typing speed of 25 WPM with 85% accuracy • Flexibility to work in rotational shifts, holidays, and weekends

Benefits

• Great Place to Work certified • Inclusion in Bloomberg 2023 Gender-Equality Index • Recognition in Dow Jones Sustainability Indices 2023 • Competitive benefits package