Operations Team Lead

July 11

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TSMG Holding

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Description

• Responsible for managing a team of data collectors, their routes, schedules, expenses; support Project and Program Managers with all planning related tasks • Almost all our projects cover several countries and remote teams from around the globe • Support Project and Program Managers with all planning related tasks

Requirements

• 1-2 years experience of coordination/management • Excellent communication - both written & verbal • Must speak good English • Proficiency in Google Workspace (Docs, Sheets, Drive) • Be flexible to support field operations; non-standard hours • Be experienced in preparing reports, presentation decks • Be able to digest information quickly & turn it into actions • Be able to manage a team, often in situations of high-stress • Be able to remotely manage the team • Detail-oriented and proactive mindset

Benefits

• Direct communication and management of your team • Closely monitor performance & quality metrics & take corrective action as necessary • Manage across functions (quality, prod, etc) to meet program deliverables • Cost management & budget monitoring • Participate in team trainings • Risk management on the team level