Conversational AI Engineer

2 days ago

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Twilio

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Build the future of communications.

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• Responsible for designing, developing, and implementing conversational bots. • Collaborate with cross-functional teams to identify automation opportunities. • Deliver robust automation solutions. • Drive innovation with expertise in automation technologies and programming languages. • Improve operational efficiency through conversational AI solutions.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field. • 5+ years of experience in developing AI applications, with a focus on conversational AI. • Strong programming skills in languages such as Python, JavaScript, or Java. • Experience with NLP frameworks (e.g., spaCy, NLTK) and conversational AI platforms (e.g., Dialogflow, Microsoft Bot Framework). • Proficiency in scripting and automation tools (e.g., PowerShell, Ansible) for deployment and maintenance. • Knowledge of AI/ML techniques, including supervised and unsupervised learning, for enhancing conversational interfaces. • Familiarity with version control systems, especially Git, for collaborative development. • Excellent problem-solving skills and ability to analyze complex technical issues. • Strong communication and collaboration skills to work effectively in cross-functional teams. • Expertise in various programming languages (Java, Perl, Python, C++ etc.) • Expert working knowledge with JIRA, Slack, power automate, GitHub or similar technologies. • SAFe for Teams • SailPoint IdentityNow professional or similar certification • ITIL v4 Foundation or Similar • Advanced AWS, GCP or Azure certification(s) in the realms of machine learning and API’s • Google Workplace professional Certification or similar certificate • ITIL v4 Certification

Benefits

• Competitive pay • Generous time-off • Ample parental and wellness leave • Healthcare • Retirement savings program • Much more