Research Machine Learning Engineer

6 days ago

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Logo of Twilio

Twilio

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000 employees

📋 Description

• This position is needed to spearhead ML/AI focused research projects, • write about your findings, • build prototypes, • and explore emerging technologies for Twilio's Emerging Technology & Innovation (ETI) organization. • Twilio's ETI organization is focused on exploring the future of customer engagement through research and experimentation. • We dream big, but we also believe in rapidly prototyping our ideas to share with real customers for feedback and iteration. • As an early member of this new organization, you will have the chance to influence the strategy and culture of our organization. • As a Principal Machine Learning Engineer of the ETI organization, you will be responsible for leading research projects, experimenting with proof of concepts, and staying on the cutting edge of “what if”. • There are many exciting challenges ahead of us and we are looking for an engineer who is comfortable with ambiguity, has a proven track record for delivering results, and has experience with the emerging technologies of AI, LLMs, and a passion for keeping up with their latest developments.

🎯 Requirements

• 7+ years hands on experience writing code in a modern programming language (language agnostic) • 3+ years of research experience in a professional or academic setting where building your idea and testing it was a must. • Experience evaluating the performance of different ML models/versions and making enhancements • Experience working collaboratively with ML engineers, data scientists or ML Researchers • Experience building an ML model and improving it. • Passion for emerging technologies and staying up to date on their latest developments • Proven track record of shipping products to production, testing ideas early with customers and iterating rapidly on their feedback. • Exceptional collaboration skills, the key to our success is going to be tied to our ability to partner with other parts of the organization and help them be successful. • Strong customer focus, our feedback loop with customers will be very tight! • Excellent written and verbal communication skills.

🏖️ Benefits

• competitive pay • generous time-off • ample parental and wellness leave • healthcare • a retirement savings program • and much more

Apply Now

March 16

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