Workday Analyst

5 days ago

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Twilio

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Build the future of communications.

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• This position is needed to Twilio is in search of a highly skilled and seasoned Workday Analyst with expertise in HCM, Security and Reporting. • As a pivotal member of our team representing the Workday team as the initial contact for our stakeholders, you will take charge of all things Workday – focusing on HCM and Tier 1 support to elevate our Workday platform and provide unparalleled support to our growing Twilions. • This proactive role requires collaboration with internal People teams to implement, optimize, resolve issues, and maintain the Twilio Workday platform.

Requirements

• 2+ years of Workday support experience with specialized focus in HCM, business processes, notifications, alerts, scheduled processes, auditing, security, and reporting. • Exceptional attention to details, critical thinking, commitment to data integrity, organization, and adept problem-solving skills. • Intake requests and issues utilizing internal case management system. • Ability to gather technical and business requirements and translate into action plans. • Understanding of data privacy practices and regulations, coupled with strong verbal and written communication skills. • Strong interpersonal skills with ability to develop and maintain relationships with business units and third-party vendors. • Demonstrated ability to effectively manage multiple priorities and deliver timely, quality work within deadlines. • Initiative-driven, inherently curious, and possessing analytical thinking. • Excellent knowledge of PC software, including proficiency in Microsoft Office applications and Google Workspace.

Benefits

• Competitive pay • Generous time-off • Ample parental and wellness leave • Healthcare • Retirement savings program • Much more