Program Manager

April 4

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UBC

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UBC is a company dedicated to improving patient outcomes by uniting evidence and access to specialty therapies. They offer modern, customized solutions that facilitate patient access, safety, and integrated evidence generation across various therapeutic areas, including oncology and rare diseases. With expertise in risk management, patient support, and data analytics, UBC helps biopharmaceutical companies navigate the complexities of product development and demonstrate the value of medications in real-world settings.

Evidence Development • Modernized Study Design & Execution • Late-Stage Research • Risk Evaluation & Mitigation Strategies • Pharmacovigilance

1001 - 5000 employees

Founded 2003

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. • The Manager – Program Management, manages day-to-day activity of program(s). • Extensive interaction with internal and external client(s). • Acts as the primary contact for the assigned program(s). • This position performs hiring, scheduling, training, and development of direct and indirect reports. • Recognizes, recommends, and implements operational improvement • Provides direction, coordinates and supervises the activities of the operational team. • Sets priorities for the team to ensure task completion. • Manages day-to-day activity of the program operation. • Monitors program metrics to ensure adherence to program SLAs. • Aids management decisions on program development and design. • Presents program information to internal and external customers. • Participates in interviewing prospective employees. • Maintains program team performance by planning, monitoring and appraising job results. • Assists with the analysis and writing of client reports and other deliverables. • Handles escalated and unresolved issues.

🎯 Requirements

• Bachelor’s degree in relevant discipline or Associate Degree and equivalent work experience • 5 – 8 years of relevant experience, or 3 – 5 years of experience with Master’s degree • 2 years of related healthcare or pharmaceutical experience • 1-year previous managerial experience • Strong computer skills with specific aptitude in Microsoft Office • Excellent verbal and written communication and presentation skills • Strong analytical and problem-solving skills • Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency • Highly developed written communication and documentation skills to develop program materials, program specific procedures, and application requirements • Client interfacing skills to cultivate and manage relationships • Strong analytical skills • Ability to analyze information and target trends • Organize people and systems to achieve goals • Working knowledge of customer service processes preferred

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short-term disability • Long term disability • Life insurance • Discount programs