Student Communications Coordinator
2 days ago
Description
• Reporting to the Senior Director, the Student Communications Coordinator serves as a member of the university's student communications team. • The primary responsibilities include content review, development, configuration and alignment of multi-channel student communications. • This role contributes towards a cohesive student communications experience across email, text messaging, classroom announcements, and phone outreach, with consistent messaging across all channels. • Additionally, the Coordinator supports intake and governance processes and assists in updating messaging in ad-hoc communications and student journeys. • Ensure quality and timeliness of deliverables. • Follow established work-stream and governance process set-up by student communication group. • Participate in requirements gathering sessions, complete testing, conduct A/B testing and validation. • Maintain comprehensive documentation of communications. • Partner with colleagues to ensure communications align with the overall student communication strategy and student lifecycle.
Requirements
• Bachelor's degree from an accredited institution of higher learning. • Minimum of one (1) year multi-channel communications experience, including mass email and text message creation. • Excellent written and verbal communication skills to craft and edit student messaging. • Understanding of student communications principles, including copy positioning, audience targeting, segmentation, channel strategy, layout and design impact, brand standards, and optimization techniques. • Interest in exploring new, creative ways to engage students. • Ability to manage and prioritize tasks in a fast-paced work environment and adapt quickly to changes. • Strong skills in MS Office (Word, Excel), reporting, analytical and problem-solving skills.
Benefits
• Time Off: C1s that regularly work over 12 hours per week are eligible for limited sick and safe leave at the rate of 1 hour for every 30 hours worked, up to a maximum accrual of 40 hours in a calendar year. • Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance. • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
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