Director, Fraud Operations

June 7

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Underdog Fantasy

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Underdog Fantasy is one of the fastest-growing fantasy sports companies on the market.

sports • gaming • fantasy

201 - 500

Description

• Manage the Fraud and Payments teams, overseeing the day to day operations • Utilize internal data and reporting tools to identify patterns and trends and guide the teams accordingly • Forecast departmental headcount planning in alignment with KPIs and productivity • Gather risk-related data from external resources to make informed decisions • Perform reviews of account investigations and check fraud reports prior to submission • Assist in collecting data and using that data to help resolve chargeback and reduce fraud • Be part of a team that can collaborate remotely in real time • Work closely with the RG, AML and Customer Service teams to help resolve any patron inquiries or issues regarding payments or fraud • Collaborate with various stakeholders and partners

Requirements

• At least 5+ years managing large teams (10+) in a Fraud and Payments role in the sports betting and igaming industry • In-depth knowledge of fraud detection tools, payment gateways, and risk assessment models • Proficiently adept at sifting through extensive volumes of information • Strong analytical skills and the ability to interpret complex data to make informed real-time decisions • Leadership experience and the ability to mentor and motivate a team • Willing to work weekends and holidays

Benefits

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season) • 16 weeks of fully paid parental leave • A $500 home office allowance • A connected virtual first culture with a highly engaged distributed workforce • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents