Technical Implementation Engineer - Customer Success

5 days ago

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Unifize

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Manufacturing • Technology • Quality Management • Continuous Improvement • Real-Time Conversations

11 - 50

💰 $120k Pre Seed Round on 2019-02

Description

• Remote position in India • Configure Unifize applications for customers and gather insights about usage • Learn and train on Unifize and other software tools • Regular zoom calls with Customer Success Manager or Co-Founders • High expectations for candidates in terms of thinking, communication, and accountability

Requirements

• Experience working at a software company where you’ve used configuration (or no code builders) to develop solutions for customers • Have experience working in manufacturing, life science, Medical devices, Automotive, Aerospace or similar environments especially in operations, R&D, or quality. Selling into these industries is a plus. • You have at least two years of Implementation, Sales Engineering, Customer Success, Support, or Integrations-focused Solution consulting experience • Bachelor's degree in Computer Science, Engineering, or a related field. Or experience to offset. • Organised, with an ability to develop and execute complex plans throughout the implementation cycle life of the client relationship • Team-oriented (we before me), collaborative, and comfortable working cross-functionally • Convincing and personable, have strong verbal/written communication and presentation skills, and are comfortable persuading both internal and external resources