Unifonic is a customer engagement platform powered by artificial intelligence, designed to facilitate personalized omnichannel communication. The company offers a variety of communication channels and applications, including SMS, Voice, WhatsApp, Push Notifications, and Webchat to enhance customer interactions across multiple industries. Unifonic focuses on improving marketing automation, IT and operations, and customer support by providing AI-powered tools and automated workflows, ensuring timely and efficient customer communication. Their solutions cater to industries such as retail, banking, healthcare, and logistics, providing integrations with popular platforms like Salesforce and Shopify. With over 25 billion messages sent and 5,000+ customers, Unifonic provides global connectivity and a seamless customer experience.
Cloud Communications • SMS APIs • Voice APIs • SAAS • SMS Marketing
501 - 1000 employees
Founded 2006
🤖 Artificial Intelligence
☁️ SaaS
📡 Telecommunications
💰 $125M Series B on 2021-09
December 1, 2024
Unifonic is a customer engagement platform powered by artificial intelligence, designed to facilitate personalized omnichannel communication. The company offers a variety of communication channels and applications, including SMS, Voice, WhatsApp, Push Notifications, and Webchat to enhance customer interactions across multiple industries. Unifonic focuses on improving marketing automation, IT and operations, and customer support by providing AI-powered tools and automated workflows, ensuring timely and efficient customer communication. Their solutions cater to industries such as retail, banking, healthcare, and logistics, providing integrations with popular platforms like Salesforce and Shopify. With over 25 billion messages sent and 5,000+ customers, Unifonic provides global connectivity and a seamless customer experience.
Cloud Communications • SMS APIs • Voice APIs • SAAS • SMS Marketing
501 - 1000 employees
Founded 2006
🤖 Artificial Intelligence
☁️ SaaS
📡 Telecommunications
💰 $125M Series B on 2021-09
• Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. • Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. • As Engineering Lead, Software you will be playing an active part in the hands-on process of building software and managing your own team. • Help us shape the future of communication by supporting with recruitment & hiring of engineering talent, facilitating onboarding of new team members, and leading a team to foster a culture of collaboration, innovation, and continuous improvement.
• Hands-on 7+ years of relevant engineering work experience and 4+ hands-on technical management experience in shipping large-scale projects with multiple dependencies across teams. • Hands-on 5+ years of experience as a Python, GO or JAVA Developer and 5+ years in database management (MySQL, Casandra. etc) • Experience with high-volume solutions. • Must be able to spend substantial time interfacing with the offshore teams on a daily basis. • Fluent in English with excellent writing/editing and verbal communication skills. • Practical experience in queuing systems/Message Brokers like (RabbitMQ, Kfka, SQS, etc...). • Practical experience with cache technologies (Memcached, Redis). • Bachelor's degree in Engineering, Software, or a related discipline or the equivalent. • Strong attention to detail while maintaining sight of the big picture. • Strong problem-solving and analytical skills. • Ability to apply business logic to development requirements in a creative manner. • General knowledge in telecommunications (SMSC, SMPP, charging systems, HLRMNP etc).
• Competitive salary and bonus. • Unifonic share scheme (we are all owners!). • 30 holiday days after the first anniversary. • Your Birthday off! • Spend up to 10 weeks per year working from anywhere in the world! • Paid leave for new parents. • Linkedin learning license.
Apply NowOctober 31, 2024
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