Staff Engineer

December 13, 2024

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Logo of Unifonic

Unifonic

Unifonic is a customer engagement platform powered by artificial intelligence, designed to facilitate personalized omnichannel communication. The company offers a variety of communication channels and applications, including SMS, Voice, WhatsApp, Push Notifications, and Webchat to enhance customer interactions across multiple industries. Unifonic focuses on improving marketing automation, IT and operations, and customer support by providing AI-powered tools and automated workflows, ensuring timely and efficient customer communication. Their solutions cater to industries such as retail, banking, healthcare, and logistics, providing integrations with popular platforms like Salesforce and Shopify. With over 25 billion messages sent and 5,000+ customers, Unifonic provides global connectivity and a seamless customer experience.

Cloud Communications • SMS APIs • Voice APIs • SAAS • SMS Marketing

501 - 1000 employees

Founded 2006

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 $125M Series B on 2021-09

Description

• Gain command of the internal workings of Unifonic's existing products. • Implement enhancements and support bug fixes. • Perform data analysis and report key metrics for Unifonic's platform. • Work on next-generation evolution of products using the latest technology. • Help build and maintain solutions that scale. • Review Multicloud System Design and Architecture. • Collaborate to solve complex engineering problems. • Refactor performance-critical code sections and modules. • Contribute to building policies, procedures, and technical assets in Unifonic’s cloud infrastructure. • Support various teams with a technical vision for Unifonic's products. • Work on cloud-based development and deployment (e.g., AWS). • Perform basic database administration and optimization. • Collaborate with product owners, scrum masters, and developers to deliver quality products using tools like JIRA and Git.

Requirements

• Hands-on 10+ years of experience in developing complex projects, preferably in the communications domain by using Java (Spring Framework). • Hands-on experience in backend development including Java, Python and Go. • Practical experience in queuing systems/message brokers like ActiveMQ, RabbitMQ, Kafka, Beanstalk, SQS, etc. • Practical experience with cache technologies such as Memcached, and Redis. • Solid experience in managing Linux servers and applications (Nginx, apache2, etc). • Proficiency in a Linux environment and in consuming and designing RESTful APIs. • Solid experience with full Software Development Lifecycle, Distributed Architectures (REST, SOAP, Queue-based), and Microservices Architecture. • Bachelor's degree in Engineering, Software, or a related discipline or the equivalent. • Familiarity with software project management tools similar to Agile, Maven, and Git. • Experienced with using cloud hosting technologies such as AWS. • Familiar with SaaS and PaaS integration architecture and applications. • General knowledge in telecommunications (SMSC, VOIP, SMPP, etc). • Excellent communication skills. • Strong problem-solving and analytical skills.

Benefits

• Competitive salary and bonus. • Unifonic share scheme (we are all owners!). • 30 holiday days after the first anniversary. • Your Birthday off! • Spend up to 10 weeks per year working from anywhere in the world! • Paid leave for new parents. • Linkedin learning license.

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