Operations Advisor
November 15
Description
• Travel up to 75% of the time • Operational Proficiency in all aspects of a kitchen and front of house for a restaurant to training staff and franchisees • Implements franchisee store startup program, including operational training and marketing assessments. • Maintains a high level of knowledge and skill in all areas of operations and training. • Communicates with the Operations Manager and other necessary personnel throughout the opening process sharing the status of opening related milestones, potential delays or other opening related issues. • Increases operational standards through guidance, training, and improving management skills. • Trains and reinforces franchisees and store employees comply with franchise model and system. • Instructs franchisee and store employees on safe operation and handling of equipment and products. • Advises Support Department on issues identified through communication with franchisees. • Follows up with franchisee on behalf of Support Department. • Compiles brand compliance data and helps franchisees upgrade their image. • Completes, maintains, and processes required paperwork, records and daily reports. • Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
Requirements
• Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or Associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. • Strong working knowledge of Microsoft Office, Internet Explorer or Google Chrome, Customer Relationship Management systems, scheduling software, point-of-sale (POS) software, and accounting software. • Strong background in related industry and specific production techniques • Sales and business operations experience • Ability to read a Profit and Loss statement
Benefits
• Competitive compensation • Comprehensive training to hone your skills at our headquarters • Travel opportunities • Gym amenities • Medical, Dental, Vision, and Life insurance coverage • Short- and Long-term disability insurance • Generous time off and paid holidays • 401(k) plan with company match • Social gatherings and team building activities • Leadership workshops for personal development • Recognition for our top performers • Philanthropy – a chance to give back to the community
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