Technical Documentation Writer

4 days ago

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Platform.sh

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Platform. sh is a collaborative cloud application platform that simplifies full-stack web application development. It enables developers to easily build, deploy, run, scale, and iterate their applications, integrating frontend, backend, APIs, databases, services, and security features without the need to manage infrastructure. The platform emphasizes speed, collaboration, and observability, allowing instant creation of preview environments and efficient development processes.

Cloud Hosting • DevOps • PHP • Drupal • Symfony

201 - 500 employees

Founded 2015

☁️ SaaS

🛍️ eCommerce

🔌 API

📋 Description

• About Platform.sh: Platform-as-a-Service (PaaS) that removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. • Impact of a Technical Documentation Writer: Shape the way developers interact with products by delivering clear, comprehensive, and user-centered documentation. Take ownership of devcenter.upsun.com and other public documentation initiatives. • What to expect: Craft technical tutorials, refine devcenter, collaborate with teams, identify challenges in documentation workflows, drive impactful improvements to user experience.

🎯 Requirements

• Empathy & User Focus: A caring mindset and the ability to think from other perspectives. This is key in understanding user needs and creating accessible, effective documentation • Technical Writing Experience: Proven experience in technical writing within tech environments, using docs-as-code practices and Git-based workflows. • Technical Proficiency: Familiarity with programming languages such as PHP, Python, JavaScript, or Go, and an understanding of CI/CD and devops ecosystems. • Project Management: Demonstrated ability to manage projects end-to-end—prioritizing work, meeting deadlines, and collaborating with cross-functional teams in an asynchronous environment. • Attention to Detail: Strong organizational skills and a sharp eye for document structure, clarity, and consistency. • Content Simplification: Ability to break down complex technical concepts into clear, user-friendly language. Experience with user research and using data to improve content relevance and quality. • Communication Skills: Excellent verbal and written communication skills. Strong editing and proofreading abilities to ensure high documentation quality.

🏖️ Benefits

• Flexible PTO • Company stock options • Professional development budget • Office equipment budget • Wellness budget • Annual team gatherings • Internet reimbursement • Inclusive parental leave • Remote work travel program