Senior Content Designer
20 hours ago
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟠 Senior
✍️ Content Marketing Manager
🦅 H1B Visa Sponsor
Description
• Upwork is the world’s work marketplace. • You'll create clear, consistent, and compelling content that plays a pivotal role in the user experience across our platform. • Write clear, user-friendly product copy that simplifies complex ideas and flows. • Identify information architecture issues and recommend IA improvements. • Manage a content backlog, prioritize tasks, and meet deadlines. • Contribute to standards that govern for consistency and provide enablement to cross-functional partners. • Collaborate proactively with designers, product managers, engineers, and other cross-functional partners. • Advocate for content design in product development. • Apply UX research and data to your content decisions. • Present your work for feedback and revise it based on input.
Requirements
• Experience with driving UX writing, IA, and content strategy decisions. Preferably you’ve worked on SaaS products or applications. • Expert grasp of written language, with an eye for detail and fluency in style and grammar. • A knack for turning complex inputs into simple, intuitive outputs. • You can demonstrate strategic thinking, and an ability to shift between small details and the big picture. You have examples of visual, systems-level thinking, such as your own concept diagrams, journey maps, sketches, flows, matrices, or whatever shape an idea takes. • Ability to apply, seek, or contribute UX research and data in content design decisions, including to challenge your own assumptions and recognize when to change approach or opinion. • Understanding of business goals and metrics, and how to create UX content that meets both customer and business needs. • Ability to work well with cross-functional teams. You're a collaborative leader who can build relationships, promote content design, enable others, and preferably lead workshops. • Strong communication skills and the ability to explain and defend your work. • You handle challenges and changes with resilience and a growth mindset, demonstrating openness to feedback and willingness to improve.
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