USConnect
USConnect is a telecommunications company that offers innovative solutions to keep costs low for consumers, allowing them to earn rewards through their mobile usage. Their services are designed to integrate with the US Lifeline Program, providing users with affordable home internet and mobile plans. By utilizing the Moolah Mobile app, users can redeem their earnings towards phone bills, gift cards, and a variety of products via the Moolah Marketplace. USConnect has been serving communication needs for over 10 years, emphasizing customer support and accessibility.
Telecommunications • Healthcare • Energy • Education
Customer Service Outreach Associate
April 20, 2024
USConnect
USConnect is a telecommunications company that offers innovative solutions to keep costs low for consumers, allowing them to earn rewards through their mobile usage. Their services are designed to integrate with the US Lifeline Program, providing users with affordable home internet and mobile plans. By utilizing the Moolah Mobile app, users can redeem their earnings towards phone bills, gift cards, and a variety of products via the Moolah Marketplace. USConnect has been serving communication needs for over 10 years, emphasizing customer support and accessibility.
Telecommunications • Healthcare • Energy • Education
📋 Description
• This is a remote position. • As a Customer Service Support Staff or Specialist, you will serve as the primary point of contact for customers, providing sales support, marketing assistance, and exceptional customer service. • You will play a pivotal role in promoting USCONNECT'S products and services, addressing customer inquiries, and ensuring customer satisfaction. • You will also be responsible for converting consumer leads into USCONNECT customers and members to ensure the growth of our consumer base.
🎯 Requirements
• ASSOCIATE: *Assigned to an Outreach Collaborator *Passed training & testing *Obtained RAD ID *Is permitted to have Inventory from OC *Has full marketplace access *Tools: Device for enrollments • SPECIALIST: Is managed by US CONNECT and is sent on US CONNECT enrollment assignments • SUPPORT STAFF LVL 1: Handles assigned tasks, knowledgeable on all products, services, programs, lifeline, ACP • SUPPORT STAFF LVL 2: Shift or task supervisors- manages 5 LvL1 access to modify configurations and fix minor system discrepancies, major changes must be made by developer
🏖️ Benefits
• Benefits: By joining our organization, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. • In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within GHD group and the LVMG Group. • As an employee, you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF. • Outreach Associate, Specialist, or Support Staff can start their own team. • Benefits: **$21-$61 marketing reimbursement funds per Activated Lifeline/ACP Device **Online Affiliate team building and management tools **Access to the Exclusive USC Outreach Marketplace **Co-Branded Website for enrollments.
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