22 hours ago
• Leverage in-depth knowledge of Origina’s service offerings and the industry • Understand IBM software portfolio, including licensing and deployment models • Use consultative selling approach to understand client’s support needs • Create and deliver presentations to prospects • Analyse IBM, HCL & VMware support case history of prospective customers • Co-ordinate and manage all technical presales activity • Build and manage trusted advisor relationships with client’s stakeholders • Assist the sales team with complex queries from customers • Maintain all technical related information in the Origina deal management system • Manage successful transition for sales opportunities to customer onboarding process • Identify risks to the contract management team • Suggest improvements to the sales interaction process • Capture market trends intelligence supporting the sales process
• Strong cross industry knowledge of IBM software products and the IBM Passport Advantage programme • Minimum of 10+ years’ experience in a similar technical presales/customer success role • Extensive experience of partnering with executive-level cross-functional stakeholders • Ability to juggle multiple tasks simultaneously to meet demanding deadlines • Exceptional interpersonal, networking, negotiation, influencing, listening, presentation and communication skills • Appreciation of the customer, their needs and how to meet them creatively • Ability to maintain a holistic overview of complex situations and deal effectively with difficult issues when they arise • Formal presales/IT consulting, and/or sales training • Ability to work in a way that aligns with our values of Trust, Fairness, Relationships, and Opportunity
• Competitive compensation that rewards achievement • Hybrid, flexible working model • 20 days Annual Leave plus 2 company days • Additional annual leave days per years of your service • $200 annual wellness benefit • $1,000 professional development benefit • Employee Assistance Program • Fun and inclusive environment with regular events organised by Engagement, and Inclusion Committees
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