Director of Product Design - Trust

July 28

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SOC 2 • ISO 27001 • HIPAA • PCI • GDPR

201 - 500

💰 $40M Series B on 2022-10

Description

• Act as Head of Design for our Trust Management Organization • Create the design vision and strategy for your domain, aligning it with our business strategy, advocating for customer outcomes and a world-class user experience. • Build a best-in-class team, maintaining high standards for customer experience, design quality, and team cohesion. • Coach and mentor a growing team of Product Designers, providing the expertise, direction, and support needed for high performance. • Establish strong partnerships with Product and Engineering teams, fostering a sense of joint ownership and effective collaboration. • Work cross-functionally with partners in EPD and GTM, interfacing with stakeholders. • Contribute to the product strategy and roadmap for your domain, in partnership with Product and Engineering teams. • Evolve the Design team playbook with the VP of Design and other design directors by implementing best practices in design processes, rituals, and execution for high-quality craftsmanship.

Requirements

• Have 10+ years of design experience, with deep experience working on complex B2B and B2C SaaS products and 5+ years of successfully building and managing design teams. • Evidence of getting into the details to uphold a high standard of B2B design quality (UX and UI) and craftsmanship in your team’s work. • Passion for leading, coaching, and building an inspired team through setting vision, unlocking potential, and driving compassionate accountability. • Demonstrated use of qualitative and quantitative data, leveraging knowledge of subject matter experts to impact customers and business metrics. • Proven track record of producing designs that impact the business – by digging in yourself, leading through others, and influencing internal stakeholders. • Ability to establish a vibrant, opinionated, and inclusive design culture. • Deep curiosity about AI and cybersecurity. • Portfolio required of work produced by your teams and/or operational practices you have implemented. • Preference for leadership presence in NYC or visits to support one of our hubs.

Benefits

• Industry-competitive compensation • 100% covered medical, dental, and vision benefits with dependents coverage • 16 weeks fully-paid parental Leave for all new parents • Health & wellness and remote workplace stipends • 401(k) matching • Flexible work hours and location • Open PTO policy • 9 paid holidays in the US • Offices in SF, NYC, Dublin, and Sydney