Applications Support Specialist
October 30
Description
• Applications Specialist provides clinical applications training to customers both on site and remotely. • As available, provides competitive product performance information to headquarters marketing or engineering groups. • May coordinate or lead customer and/or employee training classes. • May also conduct large group presentations at seminars, training programs, and trade shows. • May also provide demo support to local, regional and national customer trade events. • Formulate complementary support training information in the form of quick tips, workbooks, and implementation guides.
Requirements
• Minimum 2 years of clinical, imaging or network related experience. • Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. • Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. • Bachelors Degree (or equivalent experience) and/or 2-5 years of related experience or Masters Degree with no or little experience. • Obtains and completes LMS training plan specific to assigned responsibility. • Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. • These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks Drug screens Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare trainings
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