Program Manager - Site Reliability Engineering

March 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $136.5k - $195k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Veeam Software

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Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

Data Protection • Virtual Environment Management • Data Management • Backup • Backup and Recovery

5001 - 10000 employees

Founded 2006

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 Private Equity Round on 2019-01

📋 Description

• The Veeam Data Cloud team is looking for a Program Manager with expertise in the SRE domain. As part of our Site Reliability Engineering team you will help coordinate and track the work of the SRE team and improve our Incident Management processes. • The ideal candidate should have a passion for coordinating and tracking work across teams, using just enough process to keep the team sane, and a knack for influencing others. They will be an expert communicator and understand how mature SRE teams work. They will play an instrumental role in improving incident response and post-incident follow-ups. • Collaborate with leaders and teams across SRE, Engineering, Support, and Product to organize, plan, and execute projects from inception to post-launch analysis. • Utilize just enough process to create visibility into progress, risks, and milestones for all stakeholders without overwhelming the team. • Proactively identify potential roadblocks and keep projects on track. • Act as the key point of contact between SRE and other teams, to ensure alignment, resolve dependencies, and drive products to completion. • Drive improvements in incident management process, identifying areas for automation, process refinement, and faster resolution times. • Act as an Incident Leader for large-running incidents. • Provide training and mentoring to empower the team in incident management best practices.

🎯 Requirements

• 4-5 years managing operations focused projects in a SaaS environment. • 5+ years of experience in a program or project management role managing complex, technical projects. • Experience implementing and coordinating Incident Management processes • B.S. degree in Business Management, Information Systems, Engineering, Computer Science or a related field (or equivalent experience) is highly desired.

🏖️ Benefits

• Medical, dental, and vision insurance. Employee premiums for health insurance are 100% company paid. • Unlimited Paid Time Off • Life and Disability Insurance • Veeam Care Days – additional 24 hours for your volunteering activities • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program