Technical Account Manager

December 23, 2024

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Logo of Veeam Software

Veeam Software

Veeam Software is a global leader in data resilience and protection, offering self-managed data protection software for hybrid and multi-cloud environments. Their Veeam Data Platform provides comprehensive solutions for data backup, recovery, and security, featuring zero-trust principles and AI-powered tools for data intelligence. Veeam's offerings include secure backup and storage services for platforms such as Microsoft 365, AWS, and Google Cloud, supporting diverse workloads including virtual, physical, and SaaS environments. With a reputation for innovation and customer trust, Veeam serves a broad range of industries, ensuring data resilience against disruptions such as ransomware attacks. Their solutions enable businesses to achieve data freedom, secure storage, and efficient management, reinforcing their position as a top vendor in enterprise backup and recovery software worldwide.

Data Protection • Virtual Environment Management • Data Management • Backup • Backup and Recovery

5001 - 10000 employees

Founded 2006

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 Private Equity Round on 2019-01

📋 Description

• Responsible for providing post-sales service • Focus on proactive support and management of TAM customers • Provide overall guidance in all matters relating to Veeam • Support delivery implementation and consulting services • Provide overall project guidance (Project plans, Schedules, etc.) • Assist with assessment and solution design • Provide input to writing proposals and Statements of Work • Create white papers, solutions guides, best practices • Deliver onsite knowledge transfer on Veeam Software solutions • Analyse installed environments and guide optimal configurations • Document configuration and completed activities • Facilitate communication between the customer and teams • Identify additional needs within the client’s environment • Provide input for improvement of process and documentation • Meet with customers regularly to build rapport • Assist the sales team in the positioning of the TAM

🎯 Requirements

• VMware VCP, Microsoft MCSE qualifications or equivalent experience • Prince 2, ITIL, PMP project management qualifications, or equivalent experience • Bachelor’s Degree in technology required • Hands-on experience with Veeam’s core products • Strong consultative skills and experience • Excellent communication, interpersonal and relationship-building skills • Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V • Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) • Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) • Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) • Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) • Experience with Data Management, Data Protection, Data Analytics • Extensive experience with Data Center, Business Continuity and Operating Systems • Experience successfully managing multiple simultaneous projects and accounts • Working knowledge of Cloud technologies, capabilities, and protocols • Business proficient in French and English

🏖️ Benefits

• Modern, energetic working environment • Opportunities for professional growth and promotion • Salary ranges depending on skills and expertise • Flexible working hours

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October 28, 2024

Develop sales for a global leader in flow control solutions, focusing on energy and chemicals sectors.

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