Engineering Operational Analyst

February 18

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Logo of Velsera

Velsera

Velsera is a company dedicated to powering precision medicine and enhancing the healthcare and life sciences ecosystem through data and actionable insights. It offers advanced genomics interpretation platforms aimed at improving patient care by evaluating clinical significance and generating clinically actionable reports. By integrating workflows, Velsera supports NGS test menus and accelerates 'omics results delivery through automated services. Its technology employs AI and machine learning to automate analysis, providing qualitative results for clinical reporting. Velsera collaborates with research teams, offering tools and expertise in data integration for insights across healthcare and research sectors. With its extensive platform and partnerships, Velsera is a leading provider in the omics analytics market, supporting top pharmaceutical companies and clinical labs globally.

📋 Description

• Analyze and track resource utilization and capacity planning to optimize resource allocation. • Develop and implement strategies to improve resource efficiency and reduce costs. • Maintain and report on time and resource tracking dashboards for technology teams. • Identify, track, and optimize operational costs related to software tool licensing and ensure compliance with budget. • Track and report on various internal tools. • Coordinate with engineering/DevOps teams and vendors to ensure tools and licenses are up to date. • Collaborate with DevOps teams to generate and track KPI’s/SLAs for Production services. • Collaborate with DevOps teams to report and track vendor SLA’s and adherence. • Collaborate with DevOps and Engineering teams to identify inefficiencies and bottlenecks in adhering to Production SLA’s and develop recommendations for improvement. • Analyze cloud usage patterns and identify opportunities for cost optimization and cost savings. • Track cloud infrastructure spend against budgets and forecasts. • Collaborate with DevOps teams to Implement strategies to reduce cloud costs, such as rightsizing instances, optimizing resource utilization, and leveraging cost-effective cloud services.

🎯 Requirements

• Proficiency in use of data analysis software such as advanced Microsoft Excel functions, R and other advanced analytics tools. • Very good knowledge of platforms like Tableau, Power BI or equivalent tool for data visualization and creation of comprehensive dashboards. • Very good knowledge of billing and cost management services of public cloud platforms like AWS, Microsoft Azure, Google Cloud Platform (GCP). • Very good understanding of project management principles to support and lead process and practice improvement initiatives. • Working knowledge of Agile methodology in Software development. • Working knowledge of project Management software like Jira, Miro board, Aha, Jira JQL, Smartsheet. • Prior experience in participating and driving vendor discussions related to internal tools. • Ability to identify issues and develop innovative solutions to address operational challenges. • Effective written and verbal communication skills to articulate findings and recommendations clearly to various stakeholders. • Awareness of industry trends and understanding of how different business functions interrelate. • 6 – 8 years of experience as an Operational Analyst with Software as a Service product. • Bachelor's or master's degree in computer science or Equivalent.

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