UX Designer
August 7
Description
• The UX Designer’s role is client centric. This role interprets insights, integrating them with a client’s vision and uses knowledge of best practices to build products that are both functional and desirable. • Work with a team of designers, developers, writers and producers to understand project requirements and create concepts that help define the best possible user experience, while supporting client’s business objectives • Connect business goals to user needs with sketching, concept creation, wireframes, defining user flows and the production of site maps with prototyping • Leverage user and consumer insights, analytics, best practices and competitor analysis to help guide project decisions • Prepare UX documentation (i.e., site architecture, wireframes, heat mapping audits, use cases, task flows, etc.) to be used by other members of the team • Document findings and make a case for recommendations to stakeholders • Join client calls and speak to your findings and recommendations clearly and confidently • Build wireframes and digital prototypes, and iterate on designs using feedback from internal and external stakeholders • Conduct audits leveraging analytics and user data to make informed recommendations about product enhancements • Build information architectures and make recommendations to meet client objectives • Identify and implement opportunities to refine the UX process • Apply your knowledge in tourism and travel industry trends, competitive activity, and e-commerce best practices, and share those insights with colleagues to help drive internal standards and to build the best possible user experience for our clients
Requirements
• 2-3 years of relevant experience in the role of UX Designer, Experience Architect, Information Architect or equivalent • Post-secondary education in Graphic Design, Human Computer Interaction, User Experience Design, User Research, or equivalent experience • Proficiency with information architecture, design, and prototyping tools, such as Figma, and Adobe Creative Suite • Demonstrated ability to effectively solve complex problems, using analysis, creative thinking, and input from others to improve processes, and develop effective client-centric strategies • Knowledge of web accessibility principles and W3C guidelines and responsive web design • Able to confidently speak and present complex findings to internal and external stakeholders • Strong understanding of how to leverage data to make informed decisions • Strong attention to detail • Excellent written and verbal communication • Highly organized with the ability to function in a fast-paced business environment • Strong interpersonal skills with proven ability to work in a team environment • Must be flexible, collaborative, and highly motivated • The following items would be considered an asset: • Knowledge and experience in Google Analytics, PageSense, Clarity, Slickplan, or equivalent tools • Working knowledge of HTML and CSS responsive design • UI design skills
Benefits
• 100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims • A wellness spending account • Company matching RRSP program • Top up for Parental/Pregnancy leave • Remote and flexible work arrangements • Transit and fitness discounts • Recreational sports teams • Learning and development opportunities with a multitude of resources • Internal recognition programs
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