Field Readiness Engineer

20 hours ago

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Vercel

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Next.js • Removing frontend friction • Global deployment • Developer Velocity • Open Source

201 - 500 employees

Founded 2016

☁️ SaaS

🌐 Web 3

💰 $150M Series D on 2021-11

Description

• Develop training content and programs specific to the needs of the field team, focusing on Vercel’s platform and products. • Deliver training sessions that are informative and practical, ensuring field team members can apply what they learn in customer engagements. • Create resources such as knowledge guides, case studies and best practice job aids to support the field’s ongoing development. • Work with Product and Engineering to stay up-to-date with product developments and reflect these in the training programs. • Assess the impact of training on field performance and adapt programs as needed. • Partner with Sales Engineering leaders to represent the field team’s feedback to our Product and Engineering teams to inform future product improvements. • Support field teams in the development of value engineering strategies to support the sales and renewals process.

Requirements

• You are committed to the continuous learning and development of field teams, with a focus on enhancing their technical sales capabilities. • Your strength is in distilling complex technical information into clear, actionable content for non-technical audiences. • You have experience managing training programs, creating content, and meeting the dynamic needs of a field team. • Your technical skills are grounded in practical experience, ideally from a background in software development or technical sales. • You’re knowledgeable about the broader tech ecosystem and can incorporate this into training for a well-rounded perspective. • Your experience includes a focus on web performance and understanding of network architecture and security. • You have at least 3 years of experience in a role involving technical training or enablement for a field team.

Benefits

• Great compensation package and stock options. • Inclusive Healthcare Package. • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays. • Remote Friendly - Work with teammates from different time zones across the globe. • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.