Senior Consultant

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We help the world’s supply chain leaders implement faster with fewer resources.

Manhattan Associates • WMOS • Omni-Channel Distribution • Warehouse Management Systems • Supply Chain Technology

11 - 50

Description

• Design and implement complex supply chain solutions for leading retailers and e-commerce companies using a Labor Management solution. • Write, update, and maintain computer programs or software packages. • Analyze customers’ functional, technical and process needs to create documentation and design, configure, and test solutions. • Author technical documents such as design and modification specifications. • Establish and maintain Key Performance Indicators (KPIs) and present findings. • Configure supply chain software systems to achieve business needs and objectives. • Develop frameworks for improvement of data acquisition and KPIs for quality control audits. • Create and execute testing to validate software.

Requirements

• Master’s degree or foreign equivalent in Engineering, Computer Science, Supply Chain & Logistics or closely related field. • At least 2 years (24 months) experience in an operations/process analyst position, or closely related occupation. • At least 2 years (24 months) experience with the following: (a) establishing, maintaining, and presenting on KPIs such as Labor Performance and Incentive Goals; (b) developing frameworks for improvement of data acquisition, standardization and design of KPIs for quality control audits; (c) implementing and supporting Labor Management software; (d) analyzing customers’ functional, technical, and process needs to create technical supporting documentation and solutions requirements; (e) conducting detailed business process analysis and providing recommendations and design tools/methods for process improvements and enhanced reporting capabilities; (f) configuring, testing, and troubleshooting software to validate software and processes; (g) familiar with tools/technologies: Excel data modeling, Manhattan WMoS applications, GAP Analysis, Root Cause Analysis.