Senior Product Support Specialist

December 5

Apply Now
Logo of Versapay

Versapay

Accounts Receivable Automation • Electronic Invoicing Payment & Presentment (EIPP) • EFT • PCI • SaaS

201 - 500 employees

Founded 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $4M Post-IPO Debt on 2019-11

Description

• As a Senior Product Support Specialist at Versapay, you'll ensure each customer interaction is successful. • You will utilize your technical expertise and analytical mind to troubleshoot product-related issues. • Collaborate with teams to solve customer issues and enhance understanding of the ERP system. • This role presents an excellent opportunity for a collaborative individual with a strong technical aptitude and obsession for customer satisfaction. • Your drive to solve complex problems will bring delight to our customers and add value to their experience.

Requirements

• Bachelor’s degree (preferably in accounting or technical discipline) • 4 years of advanced product support experience • Prior experience with NetSuite ERP or other platform required.

Apply Now
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com