Head of Customer Success
June 7
Description
• Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. • Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. • The Head of Customer Success is responsible for managing some of Vetcove’s most important commercial relationships. • You will manage a high-performing team that supports our largest animal health pharmaceutical manufacturer partners. • You should be confident and comfortable performing in high-stakes environments. • You'll be responsible for fostering the potential of and supporting the professional development of that team.
Requirements
• 10+ years of account management, relationship-based sales, or similar experience • Previous people management responsibilities for a team of 3+ • Proven experience managing complex enterprise relationships • An eagerness to be involved in the details of ongoing projects, despite a high-level role & title • Strong attention to detail and project management skills • Interest in data and more quantitative problem solving • Ability to adapt quickly and manage many concurrent responsibilities • Expertise in Excel, PowerPoint, and Word • A positive attitude and team-based mentality; excellent collaboration skills • Comfortability in a fast-paced environment
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