Head of Customer Success

June 7, 2024

Apply Now
Logo of Vetcove

Vetcove

Vetcove is a purchasing platform specifically designed for veterinary clinics, allowing them to consolidate and streamline their ordering processes from various suppliers. The platform enables users to compare prices, check inventory, and manage orders from a single interface, significantly reducing the time and effort spent on procurement tasks. Vetcove is free for veterinarians, with revenue generated from corporations to support its operations. The service is trusted by over 19,000 veterinary hospitals and provides tools for price comparison, order history review, and managing vendor relationships. The aim is to simplify and enhance the purchasing experience for veterinary practices, ensuring cost effectiveness and efficiency.

Supply Chain • Animal Health • Veterinary • eCommerce • Inventory

11 - 50 employees

Founded 2015

🏪 Marketplace

🤝 B2B

📋 Description

• Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. • Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. • The Head of Customer Success is responsible for managing some of Vetcove’s most important commercial relationships. • You will manage a high-performing team that supports our largest animal health pharmaceutical manufacturer partners. • You should be confident and comfortable performing in high-stakes environments. • You'll be responsible for fostering the potential of and supporting the professional development of that team.

🎯 Requirements

• 10+ years of account management, relationship-based sales, or similar experience • Previous people management responsibilities for a team of 3+ • Proven experience managing complex enterprise relationships • An eagerness to be involved in the details of ongoing projects, despite a high-level role & title • Strong attention to detail and project management skills • Interest in data and more quantitative problem solving • Ability to adapt quickly and manage many concurrent responsibilities • Expertise in Excel, PowerPoint, and Word • A positive attitude and team-based mentality; excellent collaboration skills • Comfortability in a fast-paced environment

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