UI/UX Designer

November 8

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Heathcare IT • Health Data Interoperability • Service Oriented Architecture • Artificial Intelligence • Data Analytics

201 - 500

Description

• Collaborate with product managers, developers, and other stakeholders to define project requirements and objectives. • Execute routine, iterative usability testing to enhance user experience and identify accessibility improvements. • Create fully accessible web design, understand how accessibility is created and measured. • Be comfortable sitting in on JAWS sessions and trouble shoot accessibility issues. • Convert high complex processes into approachable usable applications. • Understand and document mental models and how they impact usability. • Conduct user research, including interviews, surveys, and usability testing, to gather insights into user needs and preferences. • Create wireframes, prototypes, and mockups to illustrate design concepts and user interactions. • Design intuitive and engaging user interfaces that align with Human Centered Design (HCD) principles, USWDS (United States Web Design Systems) and VA Digital Service guidelines. • Adhere to VA and USWDS (United States Web Design Systems) style standards on fonts, colors and images. • Provide guidance on user experience (UX) design direction and strategy along with familiarity with Design Systems & Design tokens and how to use them. • Iterate on designs based on feedback from stakeholders and usability testing results. • Work closely with developers to ensure the feasibility and implementation of design. • Lead discovery activities, including generative research with end users, business stakeholders, conduct accessibility reviews, business process reviews, and data analysis. • Conduct formative and contextual user research to understand user goals, needs, journeys, and pain points related to product development. • Develop User Experience Research Plans and Summaries, detailing research questions, hypotheses, methodologies, strategies, synthesis of findings, and recommended next steps. • Create and maintain comprehensive documentation of design activities, recommendations, and decisions. • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

• Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field. • Proven experience as a UI/UX Designer or in a similar role, with a strong portfolio demonstrating design expertise and successful projects. • Familiarity with Service design and how it relates to building interior facing applications. • Solid understanding and practical experience with Human-Centered Design (HCD) principles, focusing on designing with users rather than for them. • Experience leading user research activities, including generative and contextual research, usability testing, and user acceptance testing. • Ability to synthesize user research findings and apply insights to inform and improve design and development processes. • Strong skills in creating and maintaining comprehensive documentation for design activities, research plans, and summaries, including research questions, methodologies, and findings. • Experience working in agile development environments, with a preference for candidates who can adapt quickly to iterative design and feedback cycles. • Excellent communication and collaboration skills, capable of presenting and defending design decisions to diverse stakeholders. • Direct experience with VA/DHA/HHS capture is a plus. • Familiarity with accessibility standards (Section 508) and best practices, with the ability to conduct accessibility reviews and make design recommendations for inclusive experiences.

Benefits

• Medical, Dental, and Vision coverage. • 401k with Employer Match. • PTO + Federal Holidays. • Corporate Laptop. • Training opportunities. • Remote Opportunity.